FAQ
Of course, it can happen that a product does not fit as desired. That's why you have the option of returning your order within 30 days of receiving it.
You can select the item you would like to return to us in your customer account and request a return.
The cost of the return is €6.99 and will be deducted from the refund.
These costs include the fees for the return shipment and the administrative costs of the return shipment.
We are available for you Mon - Fri from 09:00 - 18:00 at info@oneal-europe.com, via chat or by phone at +49 7042-28900-0
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